To initiate the refund claim process for a canceled flight ticket with Go First, please follow these steps:

1. Visit the Go First claim management portal website at gofirstclaims.in/claims.
2. Read the claim guide provided on the website carefully to understand the refund process.
3. Make sure you have the following documents and information ready before starting the claim process:
   • Mobile number
   • Email address
   • PDF copy of the ticket
   • Account passbook or bank account details
4. Ensure that you have saved PDF copies of all the required documents in advance.
5. Begin the claim process on the website by uploading the necessary documents and providing the requested information.
6. Fill in the required details accurately, including your contact information, ticket details, and bank account information.
7. Double-check all the information you have provided to ensure its accuracy.
8. Submit your refund claim through the website.
9. After submitting the claim, the refund will be processed by Go First.
10. The refund amount will be credited to the bank account you provided during the claim process.
11. If you encounter any technical issues with the claim management portal, you can report them by sending an email to portal.technicalissues@gmail.com.
12. For any additional information or queries regarding the Corporate Insolvency Resolution Process (CIRP), you can send an email to gofirstcirp@gmail.com.

It’s important to note that the refund will be processed only after you have made the payment to the travel agent or other website.

The refund claim process is available until May 10, 2023, for all affected passengers. Make sure to keep track of any updates or notifications from Go First regarding the refund process.