ICICI Bank blocked the credit cards of 17,000 customers after unauthorized individuals accessed their credit card data.
ICICI Bank customers should ensure their credit card is not blocked. The bank informed customers about card blocking and is issuing new credit cards to those affected.
Users’ data leaked
ICICI Bank customers became concerned about the security of the bank’s iMobile Pay App after they shared their worries on social media.
Users found that details such as card numbers and CVV were visible in the credit card app.
Users received information about cards belonging to unknown persons while using the iMobile Pay app, according to a report.
This breach raised concerns about ICICI Bank’s security protocols for protecting customer data.
ICICI Bank blocked cards
An ICICI Bank spokesperson acknowledged that about 17,000 new credit cards issued recently were mistakenly linked to the wrong users within the bank’s digital systems.
Despite this mistake, the spokesperson assured customers that there have been no reported cases of misuse.
The bank also promised to compensate affected customers for any financial losses they may have experienced.
What is iMobile Pay App?
iMobile Pay is ICICI Bank’s official mobile banking app, providing over 400 banking services. It’s available for both ICICI Bank and non-ICICI Bank customers.
With the app, users can manage multiple cards, transfer funds, apply for loans, and open FD or RD accounts.
What should customers do?
Keep a close eye on your credit card statements and transactions for any unusual or unauthorized charges.
If you notice anything suspicious, contact ICICI Bank’s customer care and ask for a new credit card with a new number and security code.
