GoFirst Airlines is facing financial difficulties and has been forced to cancel its flights until May 12. This has left passengers who had booked tickets on GoFirst flights in a difficult situation.
Not only have they been inconvenienced by the sudden cancellation, but they are also struggling to get refunds for their tickets.
Passengers Struggling to Get Refunds
Passengers who booked tickets on GoFirst flights are facing numerous challenges. They are not only struggling to get refunds for their canceled flights but are also having to book tickets on other airlines at higher prices.
This is because they are forced to make last-minute bookings and are unable to get tickets at the original price they paid for their GoFirst flights.
Airline Giving Credit Notes
Passengers who have had their flights canceled by GoFirst Airlines have received credit notes from the airline. However, the money has not yet been refunded to their accounts.
This has led to a lot of frustration and confusion, with passengers having to fight with the airline and travel agents for refunds.
Passenger’s Problem
One passenger from Pune, Rohit Kumar, had his GoFirst flight ticket canceled twice. He had to pay around Rs 16,000 extra to book a ticket for his wife on another airline.
He received a credit note for canceling the ticket, but when he contacted the travel portal, he was told that he would receive a refund only when the money reached them.
Travel Agents Helpless
Travel agents are also facing difficulties in refunding their customers. The airline is only giving credit notes, which can be used to book another flight on the same airline. This has left passengers feeling helpless and frustrated.
Conclusion
The cancellation of flights by GoFirst Airlines has left many passengers stranded and frustrated. The airline’s decision to issue credit notes instead of refunds has only added to their troubles.
Passengers are calling for the airline to either refund their money immediately or to help them book tickets on other airlines at reasonable prices.
