If you lose your confirmed train ticket, there’s no need to worry. You can talk to the ticket counter or the main person in charge of reservations at the train station closest to you.
You’ll need to show your real identification to get a new ticket. Wondering what to do if this happens? We’re explaining it here. You can follow these steps:
Notify the Authorities
Inform the railway authorities or the ticket collector as soon as you realize your ticket is lost.
Lodge a Formal Complaint
Go to the nearest railway station and officially report the loss by providing all the necessary details.
PNR Number for Assistance
If you booked your ticket online through a website or app, you can find your ticket’s PNR number in your booking history. If you bought the ticket from the station, check the top-left corner of the ticket.
Remember Your PNR
Remembering your PNR number will help authorities confirm your situation.
Confirm Your Identity
Show a valid ID certificate to prove your identity and that you’re the owner of the lost ticket.
Request a Duplicate Ticket
You can ask for a duplicate ticket by paying a small fee and showing proof of your original purchase.
Collaborate with Authorities
Cooperate with railway officials during their investigation to avoid potential penalties.
Reduce Penalty Risks
Although there might be penalties, your cooperation and prompt reporting can help reduce their impact.
FIR Might Be Necessary
If your ticket was stolen, in some instances, you might need to provide a copy of the First Information Report (FIR).
Online Reporting
Certain railway websites or apps might offer an option to report lost tickets online (O), streamlining the process.
Keep Your Records
Keep copies of your complaint, duplicate ticket, or any communications for future reference.
