Google Pixel has gained popularity as one of the top three smartphones in the market, known for its appealing design and camera quality.
However, potential buyers should be aware of certain factors, particularly regarding after-purchase service, before making a decision.
Google has issued clear instructions to customers purchasing Google Pixel from online platforms like Amazon.
It is crucial for customers to be aware of these details before making their purchase.
Google’s Warranty Clarification for Amazon Buyers
Google has explicitly stated that if a customer in India purchases any Google Pixel model from an online shopping website other than authorized dealers like Amazon or Flipkart, the device will not be covered under any warranty.
This holds true regardless of any claims of warranty mentioned on the phone box or website.
Considerations when Buying from Amazon
Google’s statement implies that if you purchase a Google Pixel mobile from Amazon, any defects or issues with the device will not be covered by warranty.
In such cases, customers may be required to pay a significant amount for repairs or replacements.
Potential Cost Implications
For instance, if you purchase a Google Pixel 7 from Amazon and accidentally damage the display, the repair costs could range from Rs 20,000 to Rs 25,000.
In some cases, it may be more cost-effective to replace the entire phone rather than repair the specific component.
Why Flipkart and Not Amazon?
According to a Google official, authorized Pixel models are exclusively sold through Flipkart and not through Amazon or any other online shopping platform.
Google Pixel devices found on websites other than Flipkart are typically sold by third-party sellers who source them from Flipkart.
Consequently, warranty coverage will only be applicable to phones purchased directly from Flipkart and not through third-party sellers.
Weighing the Risks
While Google Pixel devices may still be available for purchase on Amazon, it is important to note that these devices will not come with any warranty coverage.
Customers are advised to consider the risks associated with buying a Google Pixel phone from Amazon before making their decision.
Customers interested in purchasing a Google Pixel phone should carefully evaluate the warranty implications and potential costs involved to ensure a satisfactory buying experience.
