With the development of new technologies banking has become all easier for consumers in India.
With the government pursuing an electronic push banking has also transformed into a digital process and a wide range of services are offered through the internet by all banks.
To make banking simpler, a number of banks are currently making use of WhatsApp to offer services.
HDFC Bank is one of the lenders which has used WhatsApp banks services for some time in the past.
In a tweet from a few days ago, the lender announced that it has redesigned its HDFC Bank WhatsApp banking services.
“Smart Chat Assist, ” 90+ Banking services intuitive AI, and more are now available in your hand using the new HDFC Bank ChatBanking on WhatsApp.
So, stop by and say hi by calling 7070022222 to experience a great pleasant customer service,” HDFC Bank said in a tweet on August 1.
HDFC Bank announced in a tweet on August 1.
Smart Chat Assist, 90+ Banking Services, Intuitive AI and whole lot more, are now in the palm of your hand with the all-new HDFC Bank ChatBanking on WhatsApp
— HDFC Bank (@HDFC_Bank) August 1, 2022
How to activate HDFC Bank WhatsApp Banking on Your Phone
Step 1: Save your Chat Banking Number 7070022222 to your contacts. Simply message “Hi” (or “Register” via WhatsApp from your bank’s verified mobile to the number 7070022222, and you will be directed through the registration process.
The customer ID and the One-time Password that you receive via SMS to the registered number of your mobile are the only information you require to input to enable this HDFC Banking Chat Banking via WhatsApp.
Step 2: Once you’ve signed up you’ll be presented with choices to select from. You have the option of choosing fromaccount services, credit card services, applying for products , and many more within this system.
Step 3: For any services that are related to transactions, such as checking your balance on your account or getting an account statement in a mini format You must select the Account Services option.
In this case, options like balance enquiry, latest 7 Days transactions and the Account Statement will be offered.
Step 4: You simply have to input the service you need in accordance with the way the chatbot will guide you.
It should be noted that the service is free and there are no fees to use Chat Banking.
New HDFC Chat Banking service on WhatsApp. It is possible to use Chat Banking via WhatsApp even when you don’t have an account in the bank to make applications for various items across accounts, cards loans, as well as other services and products.
Customers from HDFC Bank can use Chat Banking to find out information related to their accounts, cards or Loans, and apply for new Products and Services.
Its HDFC Bank Chat Banking on WhatsApp is “more user-friendly, simple and has a greater number of self-service digital journeys that can assist with the majority of your banking needs” the lender wrote on its website.