HDFC Bank has alerted its customers that there will be a temporary suspension of all debit, credit, and prepaid card transactions due to a scheduled system upgrade.
The bank communicated this through emails and SMS notifications to ensure customers are prepared for the downtime.
Downtime Schedule
June 4, 2024: Card transactions will be unavailable from 12:30 am to 2:30 pm.
June 6, 2024: Another maintenance window is scheduled for the same time, from 12:30 am to 2:30 pm.
Affected Services
During these periods, all HDFC Bank debit, credit, and prepaid card services will be impacted. This includes:
ATMs: Withdrawals and other transactions at HDFC Bank ATMs.
POS Machines: Card payments at stores.
Online Transactions: Payments through online gateways.
Netsafe Transactions: Virtual card services.
Impact on RuPay Cards
HDFC Bank RuPay cards will also be affected and will not function for online transactions on non-HDFC Bank payment gateways during the upgrade window.
New SMS Alert Limits for UPI Transactions
Additionally, HDFC Bank has updated its SMS alert limits for UPI transactions:
Money Sent/Paid: SMS alerts will be sent only for transactions above Rs 100.
Money Received: SMS alerts will be sent only for transactions above Rs 500.
Summary
HDFC Bank is conducting system upgrades that will temporarily disable all card transactions on June 4 and June 6, from 12:30 am to 2:30 pm.
Customers should plan their transactions accordingly and be aware that RuPay cards will also be affected.
For UPI transactions, SMS alerts will now be triggered only for transactions above certain thresholds.
