Delhi Metro, famously known as the lifeline of the nation’s capital, caters to the daily transportation needs of lakhs of passengers.
However, the long queues and ticketing difficulties at metro stations have been persistent challenges.
Recognizing this issue, the Delhi Metro Rail Corporation (DMRC) is set to revolutionize the ticketing process.
Easy Ticketing via WhatsApp
DMRC has introduced the convenient facility of purchasing tickets or tokens through WhatsApp.
This initiative aims to enhance the travel experience for passengers in Delhi and the adjoining NCR region.
By leveraging the power of WhatsApp, commuters can now book their metro tickets seamlessly.
Initial Implementation on Airport Express Line
Initially, this ticketing facility is available exclusively on the Airport Express Line. The WhatsApp-based ticketing system generates e-tickets through QR codes.
This innovative approach not only saves passengers’ time but also eliminates the hassle of standing in long queues.
DMRC announced the commencement of the service on the Airport Express Line via a tweet, emphasizing its commitment to enhancing the travel experience.
Booking Tickets via WhatsApp: A Step-by-Step Guide
To avail the convenience of booking tickets through WhatsApp, follow these simple steps:
- Save DMRC’s official WhatsApp number, 9650855800, in your phone contacts.
- Open WhatsApp and send a message containing ‘hi’ to the saved number.
- Select the desired ticket from the provided options.
- Choose between a single journey ticket or re-ticketing.
- Select the source and destination stations.
- Purchase the required number of tickets.
- Make payment using the integrated payment gateway, utilizing credit card, debit card, or UPI.
- Receive a QR code on WhatsApp, which can be scanned for travel.
Streamlining the Metro Travel Experience
Delhi Metro’s introduction of WhatsApp ticketing marks a significant step toward enhancing convenience and efficiency for commuters.
By embracing technology and providing alternative ticketing methods, DMRC aims to streamline the travel experience, ensuring a seamless journey for passengers.
In conclusion, Delhi Metro’s initiative to offer ticketing through WhatsApp brings ease and convenience to passengers, reducing the need for physical tokens or tickets.
As the lifeline of the city, DMRC’s continuous efforts to improve the travel experience contribute to a smoother and more efficient commuting system.
