In the wake of the devastating train accident in Balasore, Odisha, major insurance companies in the country have extended significant support to the affected families.
Now, the families of the deceased or their nominees will no longer have to undergo the hassle of visiting multiple offices to claim insurance amounts.
On Monday, several insurance companies, including SBI Life, announced the prioritized settlement of claims to offer immediate financial relief to the victims’ next of kin.
The train accident in Balasore, which occurred on Friday night, resulted in the loss of 275 lives and left over a thousand people injured.
Understanding the plight of the affected families, insurance companies have taken proactive measures to alleviate their suffering.
Insurance companies have established dedicated helplines and digital platforms to facilitate easier access to claim settlements for customers and their family members.
Tapan Singhal, Chairman of the General Insurance Council and Managing Director of Bajaj Allianz General Insurance,
emphasized the formation of specialized teams within insurance companies to expedite the claim process and ensure a smooth experience for policyholders.
Singhal further stated, “We are actively reaching out to our customers in the affected area to ensure their safety and prioritize their claims when required.
Insurance companies have allocated resources to provide immediate assistance and resolutions.
” SBI Life, for instance, has simplified the claim settlement and documentation procedures.
Dependents of the accident victims can easily contact the insurance company officials via email or the toll-free number 1800 267 9090.
Similarly, SBI General, the non-life insurance division of SBI, has adopted a streamlined claim process with minimal documentation requirements to avoid any delays in settlements.
The insurance companies’ efforts aim to extend relief and support to the families affected by this tragic incident, offering them financial assistance during this difficult time.
