HDFC Bank has announced a scheduled maintenance affecting its mobile banking services, impacting customers for approximately 13 hours.
Here are the details you need to know:
Maintenance Schedule:
Date: July 13, 2024
Timing: From 3:00 am to 4:30 pm IST
During this period, HDFC Bank’s mobile banking services will be unavailable due to a system upgrade aimed at enhancing service efficiency.
Services Affected During Upgrade
The following services will not be accessible on HDFC Bank’s NetBanking and MobileBanking app:
Bank account related services
Deposit services
Fund transfer services (IMPS, NEFT, RTGS)
Bank passbook download
External Merchant Payment Service
Instant account opening
UPI Payment
Precautionary Measures and Customer Advice
To minimize inconvenience, HDFC Bank recommends customers complete their banking transactions ahead of time.
The upgrade has been scheduled on a bank holiday to facilitate smoother operations post-upgrade.
Impact on HDFC Bank RuPay Cards
During this period, HDFC Bank RuPay Cards will not be operational for online transactions on non-HDFC Bank payment gateways.
New SMS Alert Limits for UPI Transactions
Effective immediately, HDFC Bank customers will receive SMS updates only for UPI transactions exceeding Rs 100 (outgoing) and Rs 500 (incoming).
This upgrade underscores HDFC Bank’s commitment to improving service quality and managing high traffic effectively.
Customers are advised to plan their banking activities accordingly to avoid inconvenience during the maintenance window.
