WhatsApp, the popular messaging app owned by Meta, has taken significant action by banning over 7 million Indian accounts. This decision is part of their ongoing effort to curb fraud and ensure user safety.
According to their recent monthly report for April 2024, approximately 71 lakh Indian accounts were banned within the month. The company has made it clear that it will continue to enforce strict measures against those who violate its rules.
Details of the Ban
Total Accounts Banned: In April, WhatsApp banned a total of 71.82 lakh accounts.
Proactive Measures: Out of these, 13.2 lakh accounts were banned proactively, even before any user complaints were received.
This preemptive action is facilitated by advanced technology designed to detect and prevent malicious activities on the platform.
Technology in Use: WhatsApp employs sophisticated technology to identify potential misuse by scanning for signals that indicate an account could be involved in harmful activities.
User Complaints and Strict Actions
Complaints Received: In April 2024, WhatsApp received 10,554 user complaints related to various issues, including account bans, app-related problems, and security concerns.
Actions Taken: Despite the high number of complaints, action was taken on only six accounts based on these reports. This indicates that WhatsApp follows stringent criteria before deciding to ban an account.
Compliance with IT Rules
The account closures align with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) rules of 2021.
These regulations require digital platforms to publish reports detailing actions taken against user complaints and legal violations.
WhatsApp’s latest report, published in June 2024, highlights their commitment to maintaining a secure platform through rigorous enforcement of rules and user feedback.
Future Measures
WhatsApp has emphasized that it will continue to take decisive action against users who breach its terms of service.
This ongoing vigilance ensures that the platform remains safe and secure for all users.
For more details, users can refer to the full report on WhatsApp’s compliance and enforcement actions on the official website.
